Shipping Policy

PROCESSING TIME

Each WoodlyCrafts item is handcrafted with care and attention to detail. Epoxy tables require 10-12 working days for production, while other products have a standard production time of 8-10 working days.

SHIPPING RATES AND DELIVERY

Domestic Shipping: We offer free shipping for all domestic orders. Shipping times typically range between 5-7 business days, depending on your location.

International Shipping: We ship worldwide! Please allow for longer delivery times due to customs processing. Typical delivery times are between 6-8 business days.

TRACKING

A tracking number will be added to your order once it is shipped, allowing you to follow your package's journey.

CUSTOMS AND DUTIES

International customers are responsible for any customs fees, duties, or taxes that may apply in their respective countries.

SHIPPING ADDRESS

Ensure that your shipping address is correct before finalizing your purchase. If you need to update your address after placing an order, please contact us promptly at info@woodlycrafts.com.

LOST OR DAMAGED ITEMS

If your item is lost or arrives damaged, please reach out to us within 12 days of delivery. We will work with you to resolve the issue, which may include a replacement or refund depending on the circumstances.

RETURNS AND EXCHANGES

Please refer to our Return Policy for detailed information on returning or exchanging an item.

CONTACT US

If you have any questions regarding shipping or need assistance with an existing order, please don't hesitate to contact us at info@woodlycrafts.com. We're here to help!